The foundation of Christina’s career in Public Safety began in 2007 when she enrolled in the Law Enforcement, Corrections, & Security program at Lancaster County Career and Technology Center. In addition to her primary coursework in Law Enforcement, she became PA-EMT certified in Hazmat Operations, Fire Rescue, and Incident Command. After graduating from the Protective Services Academy, Christina was hired as a Program Assistant at the Lancaster County Public Safety Training Center where she built relationships with First Responders and Instructors from all across Pennsylvania.
In 2013, Christina was hired as a dispatcher for a multi-agency, multi-jurisdictional PSAP, handling emergency and non-emergency Calls for Service for a population of 420,000 residents. Her commitment to Emergency Communications and Technology became apparent as she transitioned into her role as CAD Specialist. Her responsibilities included maintaining the security, configuration, and reliability of the dual-environment Enterprise CAD solution and resources such as MDC, Paging, ProQA, GIS, and CPE.
When Christina was promoted to Telephone Administrator, she managed the Emergency, non-emergency, and backup telephone system services, equipment, and networks, for 911 Communications and the Office of Emergency Management. She coordinated the implementation of RAVE Smart 911, Panic Button, Text 911, & RapidSOS. She has also facilitated Telephone Projects such as ALI Database Conversion, Recorder Migration, Telephone Network & Billing Audit, and CPE Regionalization. An asset in critical systems administration, Christina also has PSAP Operations experience from serving on the 911’s Morale, Policy, & Public Education Committees. She is an APCO Registered Public Safety Leader, and is certified in Group and Individual Critical Incident Stress Management.
Christina joined National Public Safety Group in January 2020 with great enthusiasm, and looks forward to leveraging her experience in emergency services to provide the best customer service to our customers and their citizens.