Robert (Bob) Haffner

Consultant

Bob came to us with over 32 years of Public Safety experience. He began his career in 1984 with the City of Bethlehem police Department. Over the course of his career he consistently advanced to leadership roles within the organization in which he served. These roles included Patrol Sergeant, Patrol Lieutenant, and Lieutenant over the community service team. Bob retired in 2013 in the position of Captain and immediately returned to the Public Safety sector as 9-1-1 Director, where he provided strategic direction and oversight to the E 9-1-1 Center of a city with a population of over 75,000. The center provides communication services for the 160 Officer Police Department, 105 Person Fire Department, and 50 Person EMS Unit.

Bob has been certified as a Diversity Practitioner and has completed Executive Police Training, Hostage Negotiation certification and a host of other professional development courses pertinent to the efficient operation of police organizations. Bob served on the Executive Board of the Pennsylvania National Emergency Number Association (PA NENA) including the position of President. During his tenure with PA NENA, he served on the committee that worked with State Legislators to write Pennsylvania's current 9-1-1 legislation. Projects that Bob oversaw during his career included an upgrade of the city’s radio system, to a Motorola Astro system, total upgrade of all equipment in the dispatch center and the addition of a console video recording system, and a full citywide public safety software suite implementation which included CAD, Police and Fire RMS, Police and Fire Mobile, and analytics.

Bob serves on a number of community activity boards and has received a distinguished service award, Community Awareness Award, and Eight letters of Commendation just to name a few.